The Family Translation Gap

“Working with Piqolo Kids the last 5+ years we’ve really valued the collaborative and creative approach, underpinned by shared values around learning and fun for children. Together we've created meaningful touchpoints for our younger guests, making their stay more engaging and sparking curiosity about the hotel and destination.”

Timothy Parr, Hotel Manager, Grand Hyatt, Singapore

"It has been a pleasure working with Wan Tsau, whose professionalism, flexibility and collaborative spirit have made them an exceptional partner. Throughout our engagement, the team demonstrated remarkable agility in accommodating tight timelines, adapting seamlessly to evolving requirements, and consistently delivering to a high standard without compromise.

Beyond operational excellence, the curation of the kids’ book itself has been highly impactful. The thoughtfully developed content meaningfully elevated the children’s experience, creating a sense of excitement, engagement, and emotional connection that resonates strongly with our young guests. The book has become more than a takeaway, it is an extension of the overall guest journey.

Importantly, Wan Tsau displayed a strong sensitivity to brand requirements, ensuring the narrative, visuals, and tone aligned cohesively with our brand identity. In doing so, the book played a key role in strengthening our kids’ mascot as a recognisable and memorable brand element, reinforcing brand affinity in a way that feels authentic and delightful rather than transactional.

Wan Tsau is a dependable, creative and brand-conscious partner who brings both professionalism and genuine passion to their work. I would not hesitate to recommend them to any organisation seeking a kids’ book creative / publisher who understands the importance of experience curation, brand storytelling, and collaborative partnership. They are truly a pleasure to work with."

Charmaine Ho, Director of Premium Services, Marina Bay Sands Singapore

"The collaboration with Piqolo Kids was a positive experience. One of the most enjoyable aspects was their ability to develop strong concept ideas for each activity, ensuring its aligned to the intended learning objective and target age group. The Piqolo Kids team took time to understand the content provided before execution, which resulted in activities that were relevant and thoughtfully designed. Wan Tsau was also highly efficient in ensuring that project timelines were met, and that all feedback and concerns were addressed promptly.

The project supported our guests by creating an additional layer of learning beyond their intended visit. Through engaging activities, guests were able to enhance their understanding and gain new knowledge in an enjoyable way. Overall, making learning more meaningful and memorable for visiting guests."

Cheryl Heng, Senior Executive, Attractions & Destination Experience | Education, Singapore Oceanarium

"It was a pleasure working with Piqolo and Wan Tsau, whose professionalism and creativity made the collaboration seamless from start to finish. The digital kids’ app added a fun, interactive layer to the guest experience, enhancing our family offering and creating more engaging stays for younger guests."

Fleur Vally, Director of Marketing and Communications, W Singapore – Sentosa Cove

"Inspiring experience working closely with such a passionate person for learning"

Sanja Milicevic, Director of Training & Quality, The Capitol Kempinski Hotel

"Collaborating with Wan Tsau was absolute fun! (Wan Tsau's) creations and ideas are incredibly innovative and imaginative. The response from our guests regarding the Rasa Sentosa Kids Activity Book and Toots has been overwhelmingly positive, which clearly demonstrates the success of the work. Additionally, your efficient delivery is truly commendable."

Stiefan Still, Marketing Manager, Shangri-la Group, Singapore